Terms and Conditions

Requesting an estimate is free. Nothing is due for the request. A free estimate is a visit so Connie can look at the home. Sending the request does not buy a cleaning.

Prices on the website are starting prices for a typical home, including $175 for a typical biweekly clean and $275 for a basic deep clean. They are not a guaranteed final price.

Connie's Cleaning Services LLC sets the final price after Connie sees the home and looks at its size, condition, the work you asked for, and what the cleaning needs. Please give accurate information so she can evaluate the work.

Please enter an accurate name, email, mobile number, service address, bedrooms, bathrooms, home condition, service, custom work, and appointment time.

Before you confirm, the website asks you to review the estimate request. Please check it, and pay special attention to the service address if your browser filled it in.

Estimate times and cleaning times depend on availability. Please be ready for Connie at the agreed date and time.

A time can become unavailable if her calendar is already booked. The website does not offer same-day estimate requests. Tomorrow is the earliest day you can choose online.

A visit may occasionally need to move because of circumstances outside the business's reasonable control. Connie will contact you if that happens.

You can cancel or reschedule a free estimate from Your Visits on this website, or by calling or texting (254) 743-8014.

Please make sure Connie can get into the property at the scheduled time. That can include a ready door, a gate, a gate code, alarm instructions, building access, or another arrangement she needs.

If she cannot get in, call or text her so the visit can be moved.

Please tell Connie about pets. If an animal could get in the way of the cleaning or create a safety issue, please secure it.

Connie may decline, stop, or postpone the work if an animal makes the situation unsafe.

Before the cleaning, please put away cash, jewelry, important documents, medications, firearms, irreplaceable items, and belongings that are especially fragile or valuable.

If you believe something was accidentally damaged during a cleaning, contact Connie promptly at (254) 743-8014 or conniescleaningservices254@gmail.com and tell her what happened. She will look into it.

Connie may decline, stop, postpone, or reschedule work when a property is unsafe or outside ordinary house cleaning. That can include a dangerous animal, a serious infestation, hazardous materials, biohazards or bodily fluids beyond ordinary cleaning, illegal substances, an unsafe structure, or another dangerous working condition.

Connie's Cleaning does not provide biohazard cleanup, hazardous-material cleanup, remediation, or pest control.

The cleaning covers the work you and Connie agreed on.

If the home's condition or the work you want is substantially different from what you described, Connie may need to talk with you about different work, additional work, a different price, more time, or another appointment. These terms do not add an extra charge on their own.

You can ask for your own cleaning list on the website. Connie reviews those requests and confirms the work she can do. Adding an item on the website does not, by itself, mean she has accepted that work.

The estimate visit is free. You pay for the cleaning after Connie has given you the price. You do not pay to request the estimate.

Connie accepts credit or debit cards, Apple Pay, Cash App Pay, and Amazon Pay on Stripe's secure page. The card payment is not taken on this website. You enter the amount Connie quoted, and you may add a tip. The lowest card payment is $20.

You can also pay by Zelle to Connie Valdez at (254) 743-8014, by a personal check made out to Connie Valdez, or with cash when the work is done.

This program is not applied automatically on this website. Connie decides who qualifies, whether someone came through the website on their own or through a referral, and when a reward is used. She still sets the final cleaning price after she sees the home.

A new customer who finds Connie through this website on their own, and was not referred by an existing customer, may receive a one-time savings: 15% off one qualifying recurring cleaning for biweekly service, or 8% off one qualifying recurring cleaning for monthly service. It is not an ongoing discount.

If that website customer can start recurring service right away, the first recurring cleaning is full price and the savings can apply to the second. If Connie requires a deep cleaning first, that deep cleaning is full price and counts as the first completed service for this website offer, so the savings can apply to the first recurring cleaning.

A new customer who comes because an existing recurring customer referred them does not receive that website new-customer savings. The Cleaning Credit goes to the referring customer.

The referral reward is earned only after the referred customer completes two paid cleanings. A full-price deep cleaning may count as the first completed cleaning. The referred customer must then continue into recurring service and complete the next recurring cleaning. Asking for an estimate, booking an estimate, or completing only one paid cleaning is not enough. After that second paid cleaning is completed, the referring customer earns the referral reward.

The referring customer’s own plan sets the credit: 15% off one future qualifying recurring cleaning if they are biweekly, or 8% off one future qualifying recurring cleaning if they are monthly. After that second paid cleaning, the referred customer may refer others and earn the same kind of credit. Each genuinely new recurring household can earn another Cleaning Credit.

Only one discount or Cleaning Credit may be used on a single cleaning. A website new-customer discount and a referral Cleaning Credit are not combined, and two referral credits are not combined. 15% plus 15% does not become 30%. 8% plus 8% does not become 16%. An extra earned Cleaning Credit is not lost and remains available for a later qualifying recurring cleaning.

Website prices such as $175 and $275 stay starting prices. These percentages do not reduce them.

Connie stands behind her work. If she misses something, or you are not happy with an area she cleaned, tell her. She will come back and make it right.

Text reminders are provided through Connie's Cleaning's messaging account, registered to Daniel Rowlan. Checking the box on the booking page is how you agree to receive appointment texts from Daniel Rowlan at the mobile number you enter, for Connie's Cleaning Services LLC, about that visit.

Those texts confirm the visit, remind you the evening before, cancel it, or change it. They are not marketing texts. You do not have to check the box to book a free estimate. The box is not checked for you. If you leave it unchecked, no text is sent. An email address is required. Confirmation, the evening-before reminder, a schedule change, and a cancellation still come by email. You can still call or text Connie at (254) 743-8014.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

An email address is required to book a free estimate on this website. You may receive email about the confirmation, an evening-before reminder, a schedule change, a cancellation, and a code when you sign in to Your Visits. Those messages are about your visit. They are sent from bookings@conniecleans.com. They are not advertisements.

The Privacy Policy explains what the website collects and how it is used. It matches these terms: appointment texts and emails are for the visit, and SMS opt-in data is not sold for marketing.